Tutorial center
Learn how to use BRTokens
Short, straight-to-the-point guides with screenshots and videos so you can sort things out yourself.
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Start here
The recommended path for newcomers, in the right order.
- 1How to get started with BR TokensWhat the platform is and the path from a new account to your first match.
- 2How to verify your gameLink your account and unlock the game role to join the queues.
- 3How to depositAdd balance with PIX, Mercado Pago or PayPal and learn when the amount arrives.
- 4Your first match, from start to finishHow to join the queue, pay the entry, play and get the result.
- 5How to declare a win and dispute a resultWhat to do at the end of the match and why you only have 3 minutes to respond.
- 6How to withdraw your balanceMinimum amount, hours, payment deadline and how to withdraw outside the hours.
Most read
The tutorials that help the community the most.
Getting started
Matches
Double and tiebreaker: how they workWhat each stage is worth, who pays and what happens if someone refuses.Matches2 min read14 readsRecommendedHow to declare a win and dispute a resultWhat to do at the end of the match and why you only have 3 minutes to respond.Matches1 min read7 readsRecommendedYour first match, from start to finishHow to join the queue, pay the entry, play and get the result.Matches2 min read6 readsHow to record the matchA simple way to record your matches so you have proof if something goes wrong.Matches1 min read4 readsCancellations and refundsUntil when you can cancel a match and where the money goes.Matches1 min read3 readsWhy can't I join the queue?What each queue error message means and how to fix it.Matches2 min read2 reads
Wallet
RecommendedHow to depositAdd balance with PIX, Mercado Pago or PayPal and learn when the amount arrives.Wallet1 min read13 readsRecommendedHow to withdraw your balanceMinimum amount, hours, payment deadline and how to withdraw outside the hours.Wallet2 min read11 readsStatus link: withdrawing outside the hoursPut the BR Tokens link in your Discord status and withdraw at any time, up to 2 times a day.Wallet1 min read6 readsHow to transfer balanceSend balance to another player on the site, with the fees, limits and precautions.Wallet1 min read4 readsMy withdrawal didn't arriveHow long to wait, what can delay the payment and when to call the team.Wallet1 min read3 readsOutbound block: what it isWhat changes when your account can't withdraw or transfer, and how to solve it.Wallet1 min read2 reads
Verification
Account
Notificações no celular: passo a passo para iPhone e AndroidColoque a BR Tokens na tela do seu celular e receba os avisos de partida, saldo e convites com a nossa logo. Passo a passo bem explicado, para iPhone e para Android.Account9 min read99 readsPenalties and bansWhat gets you penalized, what happens to your balance and how to ask for a ban review.Account1 min read3 readsOne account per playerWhat counts as an alternate account, how to switch Discord accounts and what's forbidden.Account1 min read2 readsWhat counts as proofWhich proof the team accepts in disputes and reports, and the deadline to send it.Account1 min read2 readsHow to open a ticketHow to reach the team on Discord, which subject to pick and when you don't need a ticket.Account2 min read2 reads