What counts as proof

Which proof the team accepts in disputes and reports, and the deadline to send it.

Updated on November 1, 20261 min read2 reads

Goals

After this tutorial you will be able to:

  • Know which proof is accepted
  • Meet the 48-hour deadline
  • Avoid having your report rejected
On this page

What the proof must have

  • Full video, with no cuts.

  • The incident shown continuously and clearly.

  • No editing or manipulation.

What isn't accepted

  • A screenshot as main proof, even with clear content.

  • A recording made on the web version of Discord.

  • A cut video or one with signs of editing.

  • Proof delivered after the 48 hours.

Incidents on Discord

If the case involves conversations or messages, record in the Discord desktop app.

  1. 1

    Start recording

    Keep the Discord app visible.

  2. 2

    Restart the app

    The video must show Discord being restarted before showing the conversation.

  3. 3

    Show the conversation

    Open the reported content without cutting the recording.

Bugs or restart requests

In these cases, a claim is only considered with proof given to the mediators, following what support instructs. When in doubt, record a video.

How to record the match
See the Terms

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